for the position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365 monitoring, corrective intervention tickets and Tier 2 network operations support requirements, including escalation Taking accountability for 24/7 monitoring of the network infrastructure to identify and address potential handling corrective intervention tickets, diagnosing network problems, and implementing solutions to minimise downtime Taking accountability for providing Tier 2 network operations support, resolving complex technical
firewalls; VPN technologies, IDS/IPS, network access control and network segmentation, anti-malware and spam