your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist fostering continued business. Account Management: Manage client accounts to ensure alignment between billed billed and supported services, promptly addressing discrepancies and facilitating account renewals and updates
your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery delivery. By ensuring a seamless integration of our services into our client's operations, you will assist fostering continued business. Account Management: Manage client accounts to ensure alignment between billed billed and supported services, promptly addressing discrepancies and facilitating account renewals and updates
global IT managed service provider with a specific focus on the financial services industry. We provide of the Cloudbox service framework providing end to end management of tickets and service requests reported Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and applications, email flow and routing, and Office 365 services. MacOS experience a plus. Good working knowledge ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification
global IT managed service provider with a specific focus on the financial services industry. We provide of the Cloudbox service framework providing end to end management of tickets and service requests reported Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and applications, email flow and routing, and Office 365 services. MacOS experience a plus. Good working knowledge ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification
analysis for production errors. Set up Microsoft 365 accounts and workstations. Monitor performance and maintain with new releases and models. Develop expertise to train staff on new technologies. Requirements and skills and patch management. Strong skills in network services such as DNS, TLS/SSL, HTTP Knowledge of security
analysis for production errors. Set up Microsoft 365 accounts and workstations. Monitor performance and maintain with new releases and models. Develop expertise to train staff on new technologies. Requirements and skills and patch management. Strong skills in network services such as DNS, TLS/SSL, HTTP Knowledge of security
Forms, Sheets, Slides, Etc) Hosting Amazon Web Services, Xneelo Control Panel, CloudFlare Development Balsamiq Wireframes, Xmind, Draw.io Duties Onboarding/Training Create new contractor folder and subfolders Copy Add profile picture to TG website (15 minute training required) Add contractor details to various spreadsheets spreadsheet is regularly updated with new rates, AWS services or server changes. Financial Developer/Tester (Afrikaans & English) Some of our clients & service providers have Afrikaans as a first language &
Forms, Sheets, Slides, Etc) Hosting Amazon Web Services, Xneelo Control Panel, CloudFlare Development Balsamiq Wireframes, Xmind, Draw.io Duties Onboarding/Training Create new contractor folder and subfolders Copy Add profile picture to TG website (15 minute training required) Add contractor details to various spreadsheets spreadsheet is regularly updated with new rates, AWS services or server changes. Financial Developer/Tester (Afrikaans & English) Some of our clients & service providers have Afrikaans as a first language &
Chinese headquarters. Bonus points: Have work or study abroad in South Africa, be familiar with cross-cultural
Chinese headquarters. Bonus points: Have work or study abroad in South Africa, be familiar with cross-cultural