Technical skills Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint OS and applications, email flow and routing, and Office 365 services. MacOS experience a plus. Good working (currently) 2 days per month as team days in shared office locations in either Johannesburg, Pretoria, or
Technical skills Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint OS and applications, email flow and routing, and Office 365 services. MacOS experience a plus. Good working (currently) 2 days per month as team days in shared office locations in either Johannesburg, Pretoria, or
understanding of Exchange 2010, 2013, 2016, 2019, Office 365 Virtualisation (VMWare, Hyper V). Backups (cloud Solutions (Veaam) Monitoring platforms OMS / N-able Office 365 Solid understanding of IT network Principles
understanding of Exchange 2010, 2013, 2016, 2019, Office 365 Virtualisation (VMWare, Hyper V). Backups (cloud Solutions (Veaam) Monitoring platforms OMS / N-able Office 365 Solid understanding of IT network Principles
unattended issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
unattended issues and follow-ups; Interface between Head office support functions and the customer to ensure consistently
partners/ suppliers IT queries remotely or at the office. Prioritizing and resolving IT concerns and escalating
partners/ suppliers IT queries remotely or at the office. Prioritizing and resolving IT concerns and escalating
internal systems such as Kimble, Teams, SharePoint and Office 365. Effective personal resource and time management
internal systems such as Kimble, Teams, SharePoint and Office 365. Effective personal resource and time management