Ensure customer satisfaction through efficient parts availability, delivery service, and resolution of management of external sales reps. IT Management: Ensure timely resolution of IT issues through designated service tertiary qualification or equivalent experience in After Sales Spares • Proven leadership and personnel management
Ensure customer satisfaction through efficient parts availability, delivery service, and resolution of management of external sales reps. IT Management: Ensure timely resolution of IT issues through designated service tertiary qualification or equivalent experience in After Sales Spares • Proven leadership and personnel management
Location: Cape Town, South Africa Hours: Core UK Operational Hours DUTIES & RESPONSIBILITIES, NOT NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management
Location: Cape Town, South Africa Hours: Core UK Operational Hours DUTIES & RESPONSIBILITIES, NOT NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management
issues Follow through on issues with vendors for a timely resolution To be an integral team member identifying manage time to support multiple high-priority objectives simultaneously. Ability to make timely and sound commitment to getting the job done (including after hours as required Monthly Salary: Market related
issues Follow through on issues with vendors for a timely resolution To be an integral team member identifying manage time to support multiple high-priority objectives simultaneously. Ability to make timely and sound commitment to getting the job done (including after hours as required Monthly Salary: Market related
Miscellaneous sprints require a different template and more time to plan around since multiple devs have multiple complete QA Testing Testers are contracted from time to time, however ops currently fills this requirement sprint plan prepared and add hours to ClickUp, then review hours If hours look good and suit project budget developer/tester to invoice Review whether the invoice hours match the quote Confirm with finance whether developer spreadsheet. Populate with estimated sprint count and hours, and arrange meetings with clients to provide insight
Miscellaneous sprints require a different template and more time to plan around since multiple devs have multiple complete QA Testing Testers are contracted from time to time, however ops currently fills this requirement sprint plan prepared and add hours to ClickUp, then review hours If hours look good and suit project budget developer/tester to invoice Review whether the invoice hours match the quote Confirm with finance whether developer spreadsheet. Populate with estimated sprint count and hours, and arrange meetings with clients to provide insight
Location: Cape Town, South Africa Hours: Core UK Operational Hours DUTIES & RESPONSIBILITIES, NOT NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management
Location: Cape Town, South Africa Hours: Core UK Operational Hours DUTIES & RESPONSIBILITIES, NOT NOT LIMITED TO: You will be part of a dedicated team providing platform / infrastructure support and management Managing incidents and issues with appropriate and timely escalation and communication Issue and Risk management