Description The Systems Support Engineer is a key part of the Cloudbox service framework providing end initial assessment of all Tickets, attempt first time resolution, and /or escalation Assist with customer Office 365 services. MacOS experience a plus. Good working knowledge of networks, routing & switching based in South Africa and will be primarily remote/work from home with the occasional requirement to attend Pretoria, or Cape Town Shift Work The Systems Support Engineer will be expected to work standard 8 hour shifts
Description The Systems Support Engineer is a key part of the Cloudbox service framework providing end initial assessment of all Tickets, attempt first time resolution, and /or escalation Assist with customer Office 365 services. MacOS experience a plus. Good working knowledge of networks, routing & switching based in South Africa and will be primarily remote/work from home with the occasional requirement to attend Pretoria, or Cape Town Shift Work The Systems Support Engineer will be expected to work standard 8 hour shifts
processes; Work closely with other departments to ensure that business needs are met in a timely manner; manner; Pay attention to new technologies and trends in the IT industry, and continue to learn and improve your and teamwork spirit, and be able to adapt to the working environment in South Africa; Excellent Chinese subsidiaries and Chinese headquarters. Bonus points: Have work or study abroad in South Africa, be familiar with
processes; Work closely with other departments to ensure that business needs are met in a timely manner; manner; Pay attention to new technologies and trends in the IT industry, and continue to learn and improve your and teamwork spirit, and be able to adapt to the working environment in South Africa; Excellent Chinese subsidiaries and Chinese headquarters. Bonus points: Have work or study abroad in South Africa, be familiar with
client satisfaction scores. They will be required to work with all members of the Security Operations Team & SOAR operational tasks are completed on time and work tickets updated / closed with comprehensive client briefings / service reviews. They will be working in an incredibly passionate environment, with great monitoring activities Provide “hands on” resource, working to ensure the company's objectives and client SLA Assist with the implementation of improvements as part of on-going service enhancement or “lessons learned”
client satisfaction scores. They will be required to work with all members of the Security Operations Team & SOAR operational tasks are completed on time and work tickets updated / closed with comprehensive client briefings / service reviews. They will be working in an incredibly passionate environment, with great monitoring activities Provide “hands on” resource, working to ensure the company's objectives and client SLA Assist with the implementation of improvements as part of on-going service enhancement or “lessons learned”
testing and development processes and environments. Work closely with all business departments to ensure manual tests and tasks where applicable. Taking part in team activities such as stand-ups, planning sessions collaborative development, and code-reviews Taking part in cross-team activities such as knowledge-sharing (Agile/Scrum/kanban methodologies). Experience working with DevOps Soft Skills Excellent attention to Ability to multitask. Capable of working individually and as a part of the team. MUST have a passion
testing and development processes and environments. Work closely with all business departments to ensure manual tests and tasks where applicable. Taking part in team activities such as stand-ups, planning sessions collaborative development, and code-reviews Taking part in cross-team activities such as knowledge-sharing (Agile/Scrum/kanban methodologies). Experience working with DevOps Soft Skills Excellent attention to Ability to multitask. Capable of working individually and as a part of the team. MUST have a passion
and Mailchimp. Collaborate with team members and work independently when needed. Develop marketing campaigns general technical aptitude. Ability to work autonomously and as part of a team. Fluency in at least one European
and Mailchimp. Collaborate with team members and work independently when needed. Develop marketing campaigns general technical aptitude. Ability to work autonomously and as part of a team. Fluency in at least one European