Manage Tickets and Requests Receive and record all calls from our customers Provide initial assessment of hour shifts between the hours of 8am and 2am, Monday to Friday. Shifts are not fixed but are rotated between
Manage Tickets and Requests Receive and record all calls from our customers Provide initial assessment of hour shifts between the hours of 8am and 2am, Monday to Friday. Shifts are not fixed but are rotated between
the maintenance and security of company's data centre and server environments. Your duties include installing
the maintenance and security of company's data centre and server environments. Your duties include installing
entire team to discuss previous week progress and Monday-motivational topics (if time permits) Management
entire team to discuss previous week progress and Monday-motivational topics (if time permits) Management
remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs:
remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs: