Manage Tickets and Requests Receive and record all calls from our customers Provide initial assessment of Cape Town Shift Work The Systems Support Engineer will be expected to work standard 8 hour shifts between between the hours of 8am and 2am, Monday to Friday. Shifts are not fixed but are rotated between available supported time zones globally. Shifts rotate weekly, and ‘late' shifts are currently approximately 1 in
Manage Tickets and Requests Receive and record all calls from our customers Provide initial assessment of Cape Town Shift Work The Systems Support Engineer will be expected to work standard 8 hour shifts between between the hours of 8am and 2am, Monday to Friday. Shifts are not fixed but are rotated between available supported time zones globally. Shifts rotate weekly, and ‘late' shifts are currently approximately 1 in
the maintenance and security of company's data centre and server environments. Your duties include installing
the maintenance and security of company's data centre and server environments. Your duties include installing
remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs: a Senior Incident Responder Willingness to work shifts (including unsociable hours and bank holidays)
remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs: a Senior Incident Responder Willingness to work shifts (including unsociable hours and bank holidays)