Description The Systems Support Engineer is a key part of the Cloudbox service framework providing end initial assessment of all Tickets, attempt first time resolution, and /or escalation Assist with customer ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification ensuring adequate cover for our major supported time zones globally. Shifts rotate weekly, and ‘late' group life, medical aid, and internet benefits as part of the total cost to company package. A sample payslip
Description The Systems Support Engineer is a key part of the Cloudbox service framework providing end initial assessment of all Tickets, attempt first time resolution, and /or escalation Assist with customer ability to learn quickly, and a willingness to study and obtain new certifications and skills (certification ensuring adequate cover for our major supported time zones globally. Shifts rotate weekly, and ‘late' group life, medical aid, and internet benefits as part of the total cost to company package. A sample payslip
departments to ensure that business needs are met in a timely manner; Pay attention to new technologies and trends Chinese headquarters. Bonus points: Have work or study abroad in South Africa, be familiar with cross-cultural
departments to ensure that business needs are met in a timely manner; Pay attention to new technologies and trends Chinese headquarters. Bonus points: Have work or study abroad in South Africa, be familiar with cross-cultural
SOC & SOAR operational tasks are completed on time and work tickets updated / closed with comprehensive Assist with the implementation of improvements as part of on-going service enhancement or “lessons learned” areas and performing their responsibilities during times of operational need. Maintain currency in relation and Office 365. Effective personal resource and time management with a commercial approach to work. Working Working remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery
SOC & SOAR operational tasks are completed on time and work tickets updated / closed with comprehensive Assist with the implementation of improvements as part of on-going service enhancement or “lessons learned” areas and performing their responsibilities during times of operational need. Maintain currency in relation and Office 365. Effective personal resource and time management with a commercial approach to work. Working Working remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery
manual tests and tasks where applicable. Taking part in team activities such as stand-ups, planning sessions collaborative development, and code-reviews Taking part in cross-team activities such as knowledge-sharing multitask. Capable of working individually and as a part of the team. MUST have a passion for achieving excellence
manual tests and tasks where applicable. Taking part in team activities such as stand-ups, planning sessions collaborative development, and code-reviews Taking part in cross-team activities such as knowledge-sharing multitask. Capable of working individually and as a part of the team. MUST have a passion for achieving excellence
transactions digitisation e-commerce, including website health checks and legislative compliance Telecommunications
transactions digitisation e-commerce, including website health checks and legislative compliance Telecommunications