role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate excellent service delivery. By ensuring a seamless integration of our services into our client's operations Responsibilities: Client Relationship Management: Cultivate and sustain strong client relationships from Management: Manage client accounts to ensure alignment between billed and supported services, promptly addressing
role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate excellent service delivery. By ensuring a seamless integration of our services into our client's operations Responsibilities: Client Relationship Management: Cultivate and sustain strong client relationships from Management: Manage client accounts to ensure alignment between billed and supported services, promptly addressing
cloud technology with cyber security, and managed services is looking for a T2 Security Analyst in Cape Town teams to build services and solutions that align with security best practices and client assurance requirements they will ensure all client SLAs are met, maintaining consistently high client satisfaction scores. They members of the team as well as Managed Services and / or client incident response personnel, in order necessary as well as deliver Monthly Service reports to clients. Senior Security Analysts will be comfortable
cloud technology with cyber security, and managed services is looking for a T2 Security Analyst in Cape Town teams to build services and solutions that align with security best practices and client assurance requirements they will ensure all client SLAs are met, maintaining consistently high client satisfaction scores. They members of the team as well as Managed Services and / or client incident response personnel, in order necessary as well as deliver Monthly Service reports to clients. Senior Security Analysts will be comfortable
Forms, Sheets, Slides, Etc) Hosting Amazon Web Services, Xneelo Control Panel, CloudFlare Development Add contractor details to various spreadsheets (Clients, TG Team Members & Scoreboard) for logging Management Project preparation Set up project folder for client and copy specs and specs-extra templates for solutions could also involve setting up spreadsheets to help clients understand data processes. This could also involve Ops should have access to Production servers of clients. Ops should deploy sprints to production when testing
Forms, Sheets, Slides, Etc) Hosting Amazon Web Services, Xneelo Control Panel, CloudFlare Development Add contractor details to various spreadsheets (Clients, TG Team Members & Scoreboard) for logging Management Project preparation Set up project folder for client and copy specs and specs-extra templates for solutions could also involve setting up spreadsheets to help clients understand data processes. This could also involve Ops should have access to Production servers of clients. Ops should deploy sprints to production when testing
related matters Technology IT contracts, including service level agreements and the development of terms and Consumer-oriented online and mobile technology and services Service provider-orientated transactions, including transactions and services Drafting the full range of technology agreements (for both service providers and computing strategy and advising on cloud-based services and technologies M&A, reorganisations and such as operational compliance, licensing, VoIP services, anti-competitive practices, consumer protection
related matters Technology IT contracts, including service level agreements and the development of terms and Consumer-oriented online and mobile technology and services Service provider-orientated transactions, including transactions and services Drafting the full range of technology agreements (for both service providers and computing strategy and advising on cloud-based services and technologies M&A, reorganisations and such as operational compliance, licensing, VoIP services, anti-competitive practices, consumer protection
global IT managed service provider with a specific focus on the financial services industry. We provide of the Cloudbox service framework providing end to end management of tickets and service requests reported Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and applications, email flow and routing, and Office 365 services. MacOS experience a plus. Good working knowledge
global IT managed service provider with a specific focus on the financial services industry. We provide of the Cloudbox service framework providing end to end management of tickets and service requests reported Strong knowledge and experience of Office 365 services including Exchange Online, SharePoint, Teams and applications, email flow and routing, and Office 365 services. MacOS experience a plus. Good working knowledge