WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer organizational and time management skills. Troubleshooting experience on Microsoft desktop OS and software related service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer organizational and time management skills. Troubleshooting experience on Microsoft desktop OS and software related service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
the maintenance and security of company's data centre and server environments. Your duties include installing technologies. Requirements and skills Proven experience as a System Administrator, or similar role. Strong configuration, security and troubleshooting. Experience with databases, networks (LAN, WAN) and patch
the maintenance and security of company's data centre and server environments. Your duties include installing technologies. Requirements and skills Proven experience as a System Administrator, or similar role. Strong configuration, security and troubleshooting. Experience with databases, networks (LAN, WAN) and patch
Team Members & Scoreboard) for logging their experience and performance. Schedule and attend meeting on feedback from solutions architect (Typing experience is required when this happens during certain financial details. If planning a sprint or project, without going too in-depth, a process diagram provides First language: Afrikaans Gender: Male From past experience this is my preference for this position, mainly nature, so I must be able to do repetitive tasks without getting bored… High attention to detail If Ops
Team Members & Scoreboard) for logging their experience and performance. Schedule and attend meeting on feedback from solutions architect (Typing experience is required when this happens during certain financial details. If planning a sprint or project, without going too in-depth, a process diagram provides First language: Afrikaans Gender: Male From past experience this is my preference for this position, mainly nature, so I must be able to do repetitive tasks without getting bored… High attention to detail If Ops
Manage Tickets and Requests Receive and record all calls from our customers Provide initial assessment of automation. Technical skills Strong knowledge and experience of Office 365 services including Exchange Online flow and routing, and Office 365 services. MacOS experience a plus. Good working knowledge of networks, routing tracks. Experience 5 years experience in a customer facing IT support role. Previous MSP experience extremely
Manage Tickets and Requests Receive and record all calls from our customers Provide initial assessment of automation. Technical skills Strong knowledge and experience of Office 365 services including Exchange Online flow and routing, and Office 365 services. MacOS experience a plus. Good working knowledge of networks, routing tracks. Experience 5 years experience in a customer facing IT support role. Previous MSP experience extremely
Technical Specialism: Advanced knowledge and experience with Microsoft Sentinel, Microsoft Defender for hunting and other security-related investigations. Experience in IT administration, preferably within a Security Security Operations Center (SOC) environment. Experience in incident response and handling, including detailed remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs: Blue Team Level 1 / 2 Essential Demonstrable experience of operating within a security operations function
Technical Specialism: Advanced knowledge and experience with Microsoft Sentinel, Microsoft Defender for hunting and other security-related investigations. Experience in IT administration, preferably within a Security Security Operations Center (SOC) environment. Experience in incident response and handling, including detailed remotely, or on site Willingness to be part of an on-call rota for out-of-hours escalations Delivery and KPIs: Blue Team Level 1 / 2 Essential Demonstrable experience of operating within a security operations function