have experience within the ICT Industry providing support assistance with hardware and software, then give discuss product features Remote support on array of hardware & support systems Details Resolution summary Escalation management Accurate time logging Client support Using the best electronic means available (ticket monitoring, and troubleshooting end user and network hardware, peripheral devices, printing/scanning
architecture, standards and support of integration solutions to support the clients' systems. KEY RESPONSIBILITY
and implement systems integration solutions that support core client systems. KEY RESPONSIBILITY AREAS Design