related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. offer, do visit our website - www.parvana.co.uk Customer Success Manager, Technical Account Manager, IT
management of hosted services and solutions with care and attention. Skillfully troubleshoot and resolve
accuracy, and document findings with meticulous care. Innovate tools for process efficiency, drawing
and research. What you will be doing: Assisting customers with the implementation of new and existing programmes Knowledge transfer / mentoring to help our client's customers to build the first few applications and customise customise existing applications. Working with customers onsite to install software, to build example solutions Professional approach to communications with customers and prospects. Language Skills: Must be proficient
with a focus on customer satisfaction and success. Collaborate closely with customers to understand their Sales and Services teams. Be the go-to person for customers, ensuring clear communication and smooth project relationships both internally and with valued customers. Help shape the future of products by providing
doing: Lead and champion technical delivery for customer-centric software projects, ensuring a seamless enthusiasm. Shape solutions and estimates to fit customer needs, injecting creativity and innovation into delivering complex enterprise technical solutions on customer-facing consulting projects. Experience in some communication, problem-solving, organisational, and customer engagement skills. Flexible and adaptable, with effectively in dynamic environments and across customer projects. Proficiency in English and willingness
requirements into product features and solutions. Assess customer requests to shape product roadmap and enhancements demos, and Q&As. Assist with quotes, proposals, custom development, and business process analysis. Conduct Ensure product meets conditions, standards, and customer needs. Support developers with design and requirements
computer programs for software products and/or customer applications. Researching problems and developing
innovative enterprise solutions that help their customers contribute to economic growth. As a vibrant and
warm and welcoming culture that mirrors their customer-centric approach. With their rapid growth, they