Entry Level French Customer Service Role Apply Now Jobs in Cape Town Region
Senior Support Engineer Cape Town, South Africa
Pronel Personnel
Cape Town Region
currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email issues Log faults with service providers and third parties Document and track customers issues, resolutions expectations Proactively identify trends and patterns in customer issues to improve product stability and prevent recurring problems Communicate effectively with customers, providing regular updates and solutions clearly
share this job on whatsappSenior Support Engineer
Pronel PersonnelCape Town Region
currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email issues Log faults with service providers and third parties Document and track customers issues, resolutions expectations Proactively identify trends and patterns in customer issues to improve product stability and prevent recurring problems Communicate effectively with customers, providing regular updates and solutions clearly
Junior Support Engineer
Pronel PersonnelCape Town Region
assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal a fast-paced and collaborative environment. The role is shift-based weekends. Responsibilities: Provide troubleshooting assistance to customers via phone and email Log faults with service providers and third parties address complex technical issues Document and track customer issues, resolutions and trouble shooting steps ticketing system Communicate effectively with customers, providing regular updates and solutions clearly
Junior Support Engineer Cape Town, South Africa
Pronel PersonnelCape Town Region
assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal a fast-paced and collaborative environment. The role is shift-based weekends. Responsibilities: Provide troubleshooting assistance to customers via phone and email Log faults with service providers and third parties address complex technical issues Document and track customer issues, resolutions and trouble shooting steps ticketing system Communicate effectively with customers, providing regular updates and solutions clearly
Senior Noc Engineer Cape Town, South Africa
Pronel PersonnelCape Town Region
and security of the network infrastructure. The role requires a deep understanding of networking technologies ability to work in a fast-paced environment. The role is shift-based, including night shifts - supporting Management and Administration to address network issues Role Requirements: Minimum required certifications: CCNA/MTCNA/JNCIA be process-oriented in approach to work Please apply directly here. Please note: due to the high volume
Senior Noc Engineer
Pronel PersonnelCape Town Region
and security of the network infrastructure. The role requires a deep understanding of networking technologies ability to work in a fast-paced environment. The role is shift-based, including night shifts - supporting Management and Administration to address network issues Role Requirements: Minimum required certifications: CCNA/MTCNA/JNCIA be process-oriented in approach to work Please apply directly here. Please note: due to the high volume
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