The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues Provide technical support and troubleshooting assistance to customers via phone and email Log faults with with service providers and third parties Assist in investigating and resolving technical issues Collaborate resolutions and trouble shooting steps in our internal knowledge base or ticketing system Communicate
The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues Provide technical support and troubleshooting assistance to customers via phone and email Log faults with with service providers and third parties Assist in investigating and resolving technical issues Collaborate resolutions and trouble shooting steps in our internal knowledge base or ticketing system Communicate
expert-level technical support and troubleshooting assistance to customers via phone and email Investigate resolutions and troubleshooting steps in the internal knowledge base or ticketing system Mentor and
expert-level technical support and troubleshooting assistance to customers via phone and email Investigate resolutions and troubleshooting steps in the internal knowledge base or ticketing system Mentor and
implementing corrective actions Coordinate with internal teams and external vendors to resolve complex
implementing corrective actions Coordinate with internal teams and external vendors to resolve complex