Responsibilities Assist users with day-to-day IT issues Providing end user support to end users Quality incident on the CA and SRS system within the agreed SLA Provide remote support to end users (Including WFH users) agreements Provide feedback and update outstanding open incidents and requests logged on CA Providing first knowledge base Escalating re-occurring incidents and providing input to the end user problem management forum releases if and when required Experience Matric ITIL (V3/4) 3 – 4 Years experience in IT software and hardware
catered for and performed, e.g. acceptance testing, training, change management and post-implementation support solution architecture with business strategy Experience Minimum 6 years IT Project Management practice practice in a software or IT environment 2-4 years' experience in Project Management leadership in a Supply Proven hands-on experience in managing medium to large projects 3 to 4 years' experience in retail sector sector Working experience in the retail sector Project Management qualification Bachelor's degree in Information
business stakeholders to improve the online customer experience Implement new frontend functionality Investigate Investigate the cause of bugs and implement fixes Provide feedback to the design team and business on the appropriate changes to the original design Experience At least 5 years' experience in web development Working with with a design and user experience team to implement their ideas Built and maintained a web app using Angular Angular v2 or later Angular experience should at least be 18 months Built and maintained a web app using
level of risk of inadequate software quality To provide sufficient information to stakeholders to allow with such requirements or standards Experience Retail experience advantageous but not essential 10 Years Certification in Test Analysis is advantageous Proven experience as a Test Analysis Strong analytical, problem-solving Microsoft Visio, JIRA, Confluence, etc. Agile experience an advantage Competencies Deciding and initiating
independent contract basis IT / Finance Experience 10-15 years' experience working in a project environment complexity projects Financial Services industry experience is essential Formal Project Management certification
process integration Experience 5 years' experience of deep practical experience in a business analyst (essential) Insurance industry knowledge (essential) Experience and sound knowledge of Agile methodologies and certification preferred Prior experience with Life Insurance systems Work experience with a policy admin system
as any other business objectives as required Experience Degree in Data Science, or related formal education years' practical experience in Data Analysis, Data Visualisation and Reporting Experience in reporting packages Advance Excel 3-5 years of experience in Financial Services with experience in underwriting and analysis
improvements and assist in their implementation Experience 10 Years Business Analysis in software development Analysis (e.g., CBAP, CCBA) is advantageous Proven experience as a Business Analyst or in a related role Strong Microsoft Visio, JIRA, Confluence, etc. Agile experience an advantage Competencies Deciding and Initiating
improvements and assist in their implementation Experience 3 Years Business Analysis in software development Analysis (e.g., CBAP, CCBA) is advantageous Proven experience as a Business Analyst or in a related role Strong Microsoft Visio, JIRA, Confluence, etc. Agile experience an advantage Competencies Deciding and Initiating
solutions Experience Tertiary qualification or a relevant qualification XPLAN application experience (recommended) team competency Financial Service / Stockbroking experience beneficial Excellent communication skills (English