The NOC Supervisor plays a pivotal role in supporting the NOC Manager in ensuring the smooth operation science, engineering, or related field Relevant Supervisor / Management certification. Relevant networking
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links