cross-functional teams (Sales, Marketing, Customer Service) to align CRM initiatives with overall business dashboards to support sales, marketing, and customer service processes Continuously optimize CRM system performance regular updates and enhancements User Training and Adoption Conduct training sessions and workshops to educate
and/or configuration Development effort Product and service testing Software Implementation and release Key in the field of Computer Science, Electrical Engineering, or related field At least 5 years' experience
through monitoring. Provide technical support and training to CRM system users to maximize adoption and proficiency
guides, and troubleshooting procedures Provide training and support to end users, data stewards, and IT integration technologies (e.g., ETL tools, APIs, web services) and relational databases (e.g., SQL Server, Oracle)