and/or configuration Development effort Product and service testing Software Implementation and release Key board, charts and backlogs). Bachelor's degree or National Diploma in the field of Computer Science, Electrical
cross-functional teams (Sales, Marketing, Customer Service) to align CRM initiatives with overall business dashboards to support sales, marketing, and customer service processes Continuously optimize CRM system performance
integration technologies (e.g., ETL tools, APIs, web services) and relational databases (e.g., SQL Server, Oracle)