validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos) SKILL problem-solving abilities for technical issues, and project management capabilities for implementation and support.
problem-solving abilities for technical issues, and project management capabilities for implementation and support. validate with customer Provide Onboarding User training Attend Daily Standups Attend UAT sessions if needed (e.g. continuous improvement analysis) Develop training material (user guides, instructional videos).
Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Asset Management (ITAM).
Familiarity with IT service management frameworks such as ITIL, IT Service Management (ITSM), or IT Asset Asset Management (ITAM).
review and test (document TRP, perform DR failover) Service Catalogue Maintenance (e.g. ServiceNow SC) Password incident report Incident reports Environment management (e.g. QA snapshots) SKILL SET: Exp. in ServiceNow
delivering cutting-edge communication solutions and services. They are seeking a highly skilled ServiceNow Strong understanding of REST API, SOAP, and web services.
review and test (document TRP, perform DR failover) Service Catalogue Maintenance (e.g. Remedy SC) Password incident report Incident reports Environment management (e.g. QA snapshots)
Strong understanding of REST API, SOAP, and web services
Strong understanding of REST API, SOAP, and web services.
independently and within a team. Strong project management and organizational skills. Willingness to travel