Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate operational excellence within our retention call center model. Leverage your consumer marketing experience
Join Our Team: Customer Retention Strategist Extraordinaire Are you ready to take on a challenge that insights into actionable strategies that keep customers coming back for more? If so, we want you on our dynamic individual to spearhead our customer retention efforts. As a Customer Retention Strategist, you'll play shaping and executing strategies to keep our valued customers engaged and satisfied. Key Responsibilities: Collaborate operational excellence within our retention call center model. Leverage your consumer marketing experience
planning) SKILL SET: Exp. in designing and building custom solutions for ServiceNow suite of products. Expertise
requirements Capture user stories and validate with customer Provide Onboarding User training Attend Daily
requirements Capture user stories and validate with customer Provide Onboarding User training Attend Daily
testing Usability testing Experience in developing custom forms, interfaces and workflows using Remedy forms
planning) Experience in designing and building custom solutions for BMC Remedy suite of products. Expertise
Smartsheet, ServiceNow) SKILL SET: Exp. in developing custom forms, interfaces and workflows using ServiceNow
Usability testing SKILL SET: Exp. in developing custom forms, interfaces and workflows using ServiceNow