4-5 years experience All calls to be attended to and resolved timeously Escalate the calls where necessary Mail, Open Office, Firefox, chrome), Minimal experience in MS SQL (advantage), Understanding of Windows application that are syncing to Head Office and log the calls and troubleshoot where there's issues, Ability to connection, Replace hardware where necessary, Escalate calls where necessary, Ability to troubleshoot Office
Minimum requirements: Matric CAD | Revit experience 5 years experience in fire wet services industry Consultant:
B.Tech Engineering, or a related field Proven experience in a technical support management role (minimum 5 years) Good understanding of Networking and experience in Wireless Technology will be advantageous Knowledge Customer-focused mindset with strong problem-solving skills Experience with support ticketing systems and customer relationship
vehicle and Valid drivers license Valid passport Experience travelling into Africa Deep understanding of
vehicle and Valid drivers license Valid passport Experience travelling into Africa Deep understanding of