years experience All calls to be attended to and resolved timeously Escalate the calls where necessary Troubleshoot application that are syncing to Head Office and log the calls and troubleshoot where there's issues, Ability to connection, Replace hardware where necessary, Escalate calls where necessary, Ability to troubleshoot Office
Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians
Breakdowns Service Level Agreements After hour calls Standby to open workshop for field service technicians