technology services. Main Responsibilities: You will be part of a dedicated team providing platform/infrastructure support and management for a large UK-based client. Working with the Service Integrator, 3rd line Infrastructure Maintaining documentation quality standards. Working within a Service Management framework, adhering Managing incidents and issues with appropriate and timely escalation and communication. Issue and Risk management incidents to resolution. Ability to work under pressure. Ability to work in a team and support team members
technical inquiries, ensuring clear, empathetic, and timely communication with customers. Explain complex technical -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team Lead delivery and real-time reporting. A team player with a collaborative attitude, capable of working well with others
are committed to fostering a dynamic and inclusive work environment where innovation thrives and employees ability to deliver high-quality platform solutions on time and within budget, while meeting business objectives insurance cover Provident fund Birthday leave Flexible work arrangements Professional development opportunities
high-performing team. • Foster a positive and collaborative work environment. • Set performance goals, conduct regular the successful execution of projects, ensuring timely delivery and adherence to quality standards. •
defects to the development team. Collaboration: Work with developers to understand software design. Help Exposure to advanced technologies. Collaborative work environment. R20,000
Policing, Professional Standards, and Cyber Crime Unit. Work closely with Technology infrastructure, networking securing data in Microsoft 365. Strong experience working in teams within a complex, challenging environment insurance cover Provident fund Birthday leave Flexible work arrangements Professional development opportunities
and/or Second Line Support Experience Experience in working with O365, Azure, Active Directory, Sharepoint