client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). other related duties and participate in special Service Management projects as assigned. Collaborate with
Logbooks, hours worked on systems and confirm all is correct. Assisting Sales team with quotes if needed. Please
Logbooks, hours worked on systems and confirm all is correct. Assisting Sales team with quotes if needed. Please