and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
dynamic Shared Service Centre. Collaborate with a high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational excellence. If you're enthusiastic about delivering delivering exceptional service, fostering improvements, and engaging with stakeholders, apply now for this exciting parameters of customer margin policies; Collaborate with the Sales Team and customers to ensure delivery excellence across all aspects; Coordinate with Customer Services to manage returns, replacement devices, and
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide owner of key accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence projects with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews Value Creation: Identify, implement, and review service improvement initiatives. Drive productivity improvements compliance and information security as part of service delivery. Work with internal audit teams to meet
part of a team; Strong communication skills and a customer-focused mindset. Salary: R20,000 CTC per month
part of a team; Strong communication skills and a customer-focused mindset. Salary: R20,000 CTC per month
Strong understanding of RESTful API's and web services; Excellent problem-solving and attention to detail;
Strong understanding of RESTful API's and web services; Excellent problem-solving and attention to detail;
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide