folders. Identifying, managing, and communicating changes (risks, issues, actions and decisions) that may control variances and ensure approvals Following the change methodology, participate, facilitate, drive the leadership on the project to ensure successful adoption. Change Management (LeadParticipate if required) Apply methodology (ADKAR, PROSCII) and lead change management activities Leverage a change management methodology, process to create a strategy to support adoption of the changes required by a project or initiative. Support communication
supporting processes like Request, Incident, Problem, Change, CMDB, Asset, Service Catalogue, Knowledge, and production outages, upgrades Dealing with disruptive changes and risk, working towards the goal of enterprise-wide
hacking. Ensure you know and follow the incident and change processes, Perform Problem management analyses behaviour. Use research and insight to drive cultural change within the organisation and ensure stakeholders
deployments (tools & practice) Skills Summary Change Management, Continual Improvement Process, Incident
function Assist with Training on the users - Implement change process and business support where and if needed
IT governance formulation, and organisational change management, IT financial management and IT audit
project life cycle Demonstrated competency in project change management Moderate level experience managing expectations