Diploma / Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous An understanding of 3rd party capture Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security Dealing with customers in a professional manner Provide feedback to internal and external stakeholders
Diploma / Certificate / Training in Fraud Risk Management 2 - 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous An understanding of 3rd party capture Fraud cases (calls and emails) are actioned to provide assistance / feedback to customers. Load security Dealing with customers in a professional manner Provide feedback to internal and external stakeholders