the development, configuration, deployment and support of customer software solutions, to participate written and verbal is required. Advanced Microsoft Office skills (Visio, Excel, and Word) Working knowledge
5 IT HUBs across Africa and provide Level 1-3 support for hardware, virtualization, SAN, and vSAN systems and business applications. Implement ITIL-based support processes, manage IT infrastructure contracts, IT experience. Minimum 8 years' experience in supporting and maintaining Microsoft Systems and Networks Networks. Minimum 7 years' experience in supporting and maintaining VMware systems (6.7) or equivalent. Experience
hardware integration experience, to join their in office team. Qualifications: Tertiary qualification in
technical platforms to ensure peak performance. Support senior engineers in project tasks and deliverables through collaboration and support. Recommend enhancements to implementation and support processes. Stay updated operational processes. Provide top-notch technical support and troubleshooting to customers. Ensure timely
with the Head of Dev for technical support and leadership. Support: Assist the Head of Dev in handling that arise from users or system issues. Provide support for product-specific queries. Learning and Development:
and provide technical support to junior team members. Implement ITIL MIS support processes, manage IT Administration Minimum 8 years of experience in supporting and ITIL Practitioner (V3) / ITIL Specialist
Administrator to join our tech-savvy team in Pomona and support our cutting-edge IT infrastructure. Qualifications: course with ITIL MIS support processes, serving as the beacon for helpdesk support and troubleshooting
and maintain scalable network architectures to support the company's operations and growth. Configure with regulatory requirements. Provide technical support and guidance to internal stakeholders, including
through dashboards. Establish an ITIL-based MIS support process for users, covering helpdesk, ITSM ticketing relevant experience, including a minimum of 8 years supporting and maintaining Microsoft systems and databases
Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook Strong