Department. Qualifications: Minimum Completed High School (Grade 12) Understand Sage X3 processes in Sales
knowledge/certification, e.g., CompTIA Server/Network, SIP School, or equivalent. Additional certifications in network
role involves providing technical support and training to staff (both in person and remotely), as well with security protocols. Provide user support and training as required. Manage and update the IT asset register licensed and updated. Provide user support and training. Networking: Manage networks across the organization
a technical level for support continuity. Training: Train level 1 support and other development personnel
software installation, and providing support and training to end-users. Key Performance Areas: Data and configure, and maintain user accounts, assisting in training employees on IT systems and tools. Achieve good good end-user feedback and conduct effective training sessions. Backup Disaster Recovery and Security Management:
ensure cost-effective and compatible support. Training: Training support and development personnel on new
supplied software. Conduct knowledge transfer and training for customers and the implementation team. Generate Responsibilities: Create and update software documentation, training materials, and marketing materials. Research Responsibilities:
appropriate Diploma Experience and product-specific training 5 Years' experience Willing to work extended hours/shifts
profiling and analysis Documentation Quality Assurance Training and support Continuous improvement Apply now For
support, including user support, testing, and training. Identify and address areas of risk, concern,