configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
questions and generally provide a high level of customer empathy. Setting expectation during the onboarding leading small to medium sized teams I.T. / Technical customer support experience Experience with Microsoft365
relevant departments and stakeholders with creating custom reporting that can be automated and shared throughout