sales. The company has partnerships with Vodacom, Airtel and MTN allowing users to subscribe for premium
About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity
Optimizing Data. Analysis & Co-ordinating Sales Agents Performance. Microsoft Excel/Google Sheets Processes
Increasing knowledge and skill when circumstances call for additional learning Candidate Requirements The
Passion for Excellence World-class service People-centered Respect Integrity and Ethics Accountability While