Leading financial company seeks an experienced IT Support Specialist for a contract role based in Cape Town 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative preventative measures Create processes and support mechanisms for API Consumers Security management Identify the stability and responsiveness of the platform Support the constant business and technology change through
processes (Advantageous). Project experience through a life cycle of implementation. Proficiency in business
offerings.
processes (Advantageous) Project experience through a life cycle of implementation Proficiency in business
new technologies. Provide second and third-line support for software deployed within the company ecosystem
you will have all the opportunities, tools, and support to hone and grow your craft. 
By joining
with users to discuss functional spec details. Support current systems. Create and maintain comprehensive