Journey Beyond Work.
We are seeking a Customer Service Engineer I to join our team. you'll be responsible for providing high-quality customer service and technical support to our clients. issues, providing timely solutions, and ensuring customer satisfaction through effective communication and
What you’ll do:
solution with the customer Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project maintenance Transfer product knowledge and skills to partners and customers Manage problems, analyze and locate onsite problems
repair and technical issue resolution Excellent customer service and communication skills Able to work
including agile. Strong change management skills Customer focused software design principles using design