Experience with ITIL processes (Problem, Incident, Change management). Essential Skills Requirements: Software (Incident, Change and Problem management): o Plan and execute maintenance tasks (change management) o Plan infrastructure lifecycle tasks (technical lifecycle, change management) o Resolve incident tickets Any additional
Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
of ITIL and ITSM such as Problem-Incident-Change Management processes. Deep knowledge of Confluence, Jira
affecting systems integration, and oversee the change management process. Facilitate regular project updates
tests including recording of results and change management (transport) activities. Preparing User manuals
(preferred: Python) - ITIL processes (incident, change, problem management) - Any additional responsibilities assigned and post go-live support - Problem, Change, & Incident Management - Applications Operations support
Experience with ITIL processes (Problem, Incident, Change management). Essential Skills Requirements: Experience
system knowledge in SAP S/4 HANA. - Change and project management skills. - Excellent communication and and confirm process and system changes based on SAP S/4 HANA, managing implementation from requirement
(preferable) SAP Analytics SAP HANA SAP ABAP Change request management (SAP transports) Solution Manager configuration
ITIL processes, including incident, change, and problem management as well as experience with project