their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions client engagements to ensure consistent service delivery; Contribute to business development in select
Project Management, Agile Coaching, Scrum Master or Delivery Lead roles in a technical environment In-depth Lead daily stand-ups, backlog refinement, service-delivery reviews (SDRs), retrospectives, and other team-related
accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence and with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews and new compliance and information security as part of service delivery. Work with internal audit teams to meet compliance compliance requirements; Client Liaison: Understand delivery requirements and communicate expectations to internal business processes, IT processes, and service delivery; Proficient in MS Office, MS Project, and Visio;
a Technical Lead for the Solutions design and delivery Team SAP Solutions design and implementation Design
development projects and ensure their successful delivery. Quality Assurance : Participate in testing new requirements. Successful project management and delivery. Quality assurance and user acceptance testing
development projects and ensure their successful delivery. Quality Assurance : Participate in testing new requirements. Successful project management and delivery. Quality assurance and user acceptance testing
teams on defining and implementing a continuous delivery pipeline process or process improvements for their strategy.
Qualifications
a collaborative spirit, ensuring the seamless delivery of IT support and management services. Core Responsibilities ability to utilize technology for efficient service delivery and real-time reporting. A team player with a
to be responsible for the solution design and delivery and support of new and existing SAP ECC HCM and
Participate in training design, documentation and delivery efforts. Participate in agile team meetings. Utilise