JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
field work might be required to assist with support calls.
of software development trials, heed this cosmic call! Send forth your resume and portfolio, showcasing
TO R466 602 PER ANNUM ● REF NO: CS 81/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Minimum qualification
TO R570 387 PER ANNUM ● REF NO: CS 78/24 ● CIVIC CENTRE, CAPE TOWN Requirements: Relevant B Tech/B degree/
real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjusts real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjusts
real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjusts real-time while tracking, documenting and communicating agent activity on multiple lines of businesses Adjusts
internal teams and clients. - Participate in on-call rotation for production support. - Collaboration