is seen to be by all other departments
They are looking for a self-disciplined and personable Customer Success Specialist to join their growing Conduct personalized one-on-one video calls with clients to offer support and guidance. Assist clients fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility:
customer-focused IT Support Technician to provide technical assistance and support to their clients. The ideal candidate technical support to clients via phone, email, and in-person. Troubleshoot and resolve hardware, software, and permissions, and access controls in various systems. Assist with the setup and maintenance of AV equipment
the infrastructure as and when required
Areas:
improve the support of (new) business processes. Executing the required changes through configuration. Interact go live milestones, planning, preparation and execution of migration, cutover and go-live as well as post an existing system's functionality is changed. Execution according to the Agile Methodology and attending
with the Product Owner and Line manager in charge. Assist to ensure stability of systems and adherence of Operations standards. Assist to maintain a stable Operations standby list for the team. Assist Product Owner identifying tech resource gaps within the team. Assist Product Owner in identifying additional training Product Owner / Team lead environment Strong personality, pronounced communication- and problem-solving
solutions architect will provide any technical assistance and guidance during the pre-sales process by Internal product training of business unit and assist relevant sales teams with technical knowledge, business continuity within the team by removing key person dependencies and fosters a culture of cross-skilling
security awareness and compliance with company policy. Assist in the development of disaster recovery plans and production deployments of these cloud technologies. Assisting clients with transitions to the Security cloud the technologies Phakamo sells to the customer. Assisting clients with configuration and delivery of cloud resolution as part of cyber risk mitigation steps. Execution on Phakamo security services engagements during
with the ability to interact effectively with executives, managers, and frontline staff.