business projects progress liaising and aligning with ACSA stakeholders and mitigating delays and removing required. Customer Relationship Management Engage with ACSA Business to understand needs / requirements, recognising and informally, to enhance IT understanding of the ACSA Business and how technology products and services trends to determine impact to the achievement of ACSA digital goals. Provides strategic consultation to robust demand process and practices in place for ACSA to assess impacts. Proposals Maintain demand process