ng>Database Querying
The support agent will need to use TSQL to query the many databases
PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases
this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Matric customer satisfaction is achieved. A Service Desk Agent is responsible for the management of incidents and is communicated to the customer. A Service Desk Agent is responsible to drive various resolver parties
Team, Merchants Department, Impacted Call Centre Agents.
Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
reservations team. Tasks Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage
reservations team. Tasks Management of 6 Booking Agents for 5 hotels with a total of 465 rooms. Manage Manage human resource in the department – 6 Booking Agents. Manage resource planning – shift work. Manage
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer
Apps, Power Automate, Power BI, and Power Virtual Agents. Strong analytical and problem-solving skills.