Reference: JHB000957-DS-5 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg leading ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is growth and development. You will have strong networking and security and ideally voice technology experience communication and interpersonal skills Proficiency in network routing and switching protocols (e.g. BGP, OSPF unified communications. Strong understanding of network security principles and best practices, including
operation security center.
experience in :
client is a leading service provider in IT and tech support industry, dedicated to providing exceptional service to grow, they are looking for a skilled IT Support Technician to join their dynamic team. They are seeking customer-focused IT Support Technician to provide technical assistance and support to their clients. The be responsible for troubleshooting hardware, networking and software issues, maintaining our clients' user experience. Provide first-line technical support to clients via phone, email, and in-person. Troubleshoot
Technology
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she technical support to customers via various channels such as phone, email, Freshdesk support tickets • both written and verbal. • Attend to all logged support incidents and calls. • Communicate timelines with issue response/resolution. • Attend to all logged support incidents and calls. • Work closely with team lead and retention by meeting and exceeding customer support service levels. • Maintaining a high level of professionalism
IT support company requires the services of a junior technician. Excellent with documentation Ticket Management MFA Teams and SharePoint knowledge Basic networking and Firewall knowledge General Internet and routing
Our client is seeking a junior PABX Technician to join their dynamic team. The ideal candidate will managingPBX systems, IP Phones, Access Points and networks across a variety of brands. This role requires hardware and software.
and interpersonal skills