specialist, assisting all round with upgrading, training and driving new technology for the business, ensuring all LHM divisions Ability to provide specific training to end users Review business requirements and and any other lawful requirements by management. Matric Tertiary education related to IT SYSPRO Certifications
developments and support from supplier To provide training and support to all franchises To escalate decisions Provide the required training to the Franchise training requirements as per the Training Schedule and ad-hoc Provide the required training to the Franchise training requirements as per the Training Schedule and ad-hoc exclude other duties as assigned. Minimum requirement Matric A , N certified (CompTIA) or equivalent Microsoft
Agent to work within. Key Skills/Competencies: Matric and ITIL Foundation Qualifications pertaining to into call management system are accurate, error free and clearly highlights what the impact is / was
recurring incidents) User (including superusers) training needs assessments Documentation of implemented changes where required Training Identifies individuals who should be trained/up-skilled and provides Assist and ensure business-relevant documentation (training and scenario documentation down to process steps) Identifies training needs for end-users and review training material for both initial training and follow assessment of user skills Apply/recommends changes to training documentation where unclear or insufficient information
with our hybrid working model, plus epic perks like free lunch on the days you grace us with your presence
in Call Management System
Windows - Docker - Angular - Postgress and DB/2 - Matric - Java Developer diploma/certificate
with our hybrid working model, plus epic perks like free lunch on the days you grace us with your presence
specifications, user guides, and training materials. Training and Support: Provide training and support to end-users 6. Creation of comprehensive documentation and training materials. - Strong communication and documentation Provision of training and support to end-users and stakeholders. - Experience providing training and support
specifications, user guides, and training materials. Training and Support: Provide training and support to end-users 6. Creation of comprehensive documentation and training materials. - Strong communication and documentation Provision of training and support to end-users and stakeholders. - Experience providing training and support