ESSENTIAL SKILLS REQUIREMENTS:
- Very strong conceptual and methodical skills
OTHER SKILLS REQUIREMENTS:
- Ability to work interdependently
understand and interpret business needs and requirements with an aptitude to move concepts through to
advantageous
WHICH QUALIFICATIONS/EXPERIENCE DO WE NEED FOR THE ROLE?
- Degree
/>- 10+ years experience in the IT industry
- 4+ years experience as IT requirements engineer/business
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX and procedures. Continuously review training requirements and facilitate further training identified for
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX and procedures. Continuously review training requirements and facilitate further training identified for
the Job To play a key role in shaping the user experience of our digital products and services tailored of business users across various touchpoints. Required to work in an agile environment using design thinking rapid iteration and user-centric design solutions Minimum Education: Honours Degree in Computer Science/ completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical applications Knowledge of regulatory compliance requirements related to business banking operations Business
the Job To play a key role in shaping the user experience of our digital products and services tailored of business users across various touchpoints. Required to work in an agile environment using design thinking rapid iteration and user-centric design solutions Minimum Education: Honours Degree in Computer Science/ completed. Minimum Experience: Minimum 2 years experience in user interface and user experience design Critical applications Knowledge of regulatory compliance requirements related to business banking operations Business
Minimum Education:
Honours Degree in Computer Science/ Information Technology, or
related
courses completed.
Minimum Experience:
Minimum 2+ years experience in user interface and user
user
experience design
Critical Competencies:
⪠Strong knowledge of business banking
/>applications
⪠Knowledge of regulatory compliance requirements related to
business banking operations
plus
/>
Requirements:
Education:
- Minimum of 3-year tertiary
advantage)
Experience:
- Minimum 3 years experience in customer operations
- 2 Years experience in Similar role in an ISP Advantageous
- 1 Year in a real-time monitoring
(advantageous) &/or
- Leadership experience
Should you not receive a response
FTC
Must have 10+ Years experience in Agile Methodologies
IIIBA strong>Experience/Skills needed:
Methodologies: Banking: 1 year FTC Must have 10 Years experience in Agile Methodologies IIIBA Endorsed Certification: AAC, ECBA, CCBA, CBAP Experience/Skills needed: IIIBA Best Practice experience and endorsed qualification qualification Project, Process & Product experience To apply a set of tasks and techniques used to work as should have 10 Years relevant experience of deep practical experience in the role; with repeated practice obtain information from stakeholders. Conduct requirements analysis and design definition to structure