gather requirements
- Facilitate daily stand-ups
- User training
- Compiling of user and
terms of contracting, reviews and poor performers, Training and development, Employee relations Manage people appropriate disciplinary measures as required Facilitate induction of new staff within one month of joining
in good order Gather list of employees/ID's to facilitate user creation Map site processes Order Network Auths needed for each users function Assist with Training on the users - Implement change process and business
product satisfaction is maintained. Provide user training. Build and maintain strong, long-lasting client Excellent communicator Attention to detail. Able to facilitate client meetings. Able to create high-quality
users and gather requirements - Facilitate daily stand-ups - User training - Compiling of user and operational
Excellent leadership, communication, planning and facilitation skills. • Critical thinking, solution driven
Excellent leadership, communication, planning and facilitation skills. • Critical thinking, solution driven
e.g. Agile • Insurance industry knowledge • Facilitation skills • English language proficiency (written
e.g. Agile • Insurance industry knowledge • Facilitation skills • English language proficiency (written
potential risks stemming from defects. Mentorship / Training Provide mentorship and guidance to internal staff technical and system processes. Perform internal training for technical staff as required. Ability to mentor mentor and assist others, and to lead internal training sessions. Mentor junior resources on specialised