and written)
verbal and written) Required to work, day and night shifts. Desktop Support Engineer, Security, Networks
performance for self
(advantageous)
projects (out of hours working, occasional nights and weekends) Provide weekly reports to management for
Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate shift workers, including potential issues promptly Managing and co-ordinating shift workers effectively to ensure continuous coverage scheduling and optimising resources during various shifts Taking accountability for handling corrective intervention least 3 to 5 years' experience in co-ordinating shifts, managing resources effectively, and optimizing
phone
General:
experience
a need to work longer hours or occasionally on weekends, but this will be managed with the product ow
Monitoring: Frequent monitoring of PRTG during shifts to identify offline sites/sectors. Alert the Internal any offline sites/sectors at the start and end of shifts. Utilize PRTG to identify frequent sector issues