offices. The Incident Coordinator will responsible to manage and coordinate incidents and requests from initiation verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient
data engineering projects.
2. Utilise AWS services such as S3 Buckets, Lambda, and API Gateway to role
Responsibilities Oracle, SQL Server Web Methods Web Services Automation I Scheduling tools / frameworks SOA SharePoint SQL Server Integration Services SQL Server Reporting Services Microsoft knowledge (CSF, CCF, etc) Working knowledge of APl-based services (e.g REST, SOAP) Understanding of basic integration concepts
e, SQL Server
proposed system solution to IT Project Manager / Leader and User Management or System owner APPLY TODAY The proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems
Overview Our client manages an innovative software solution to help clients manage their businesses more Familiarity with CRM and business management software. Ability to manage multiple tasks and clients simultaneously