initiative aimed at pooling highly skilled Data Engineers for upcoming opportunities in Africa. By registering talent pool for future roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria
verification and capturing of information into the Service Desk Application, and most importantly, displaying understanding of hardware breakfix processes. Service Level Agreements play an important part for this this role as this creates strict timelines for a Service Desk Agent to work within. Key Skills/Competencies: Foundation Qualifications pertaining to the customer service industry Must be able to use Microsoft Office Proficient Proficient in English 2 years' experience in a service desk role Ability to effectively handle multiple
storage solutions to ensure excellent customer service aligned to the objectives of the ICTS Department NQF Level 7 qualification in ICT or Electronic Engineering with certification in Azure (Minimum) An NQF NQF Level 8 qualification in ICT or Electronic Engineering with certification in Azure (Ideal) Skills and
Microsoft environment. To ensure excellent customer service and alignment with the objectives of the ICT Department or Electronic Engineering plus MCSE (Minimum) NQF Level 7 in ICT or Electronic Engineering plus MCSE (Ideal) applications, products and services Project management ICT change management Service management Licensing Requirements effectiveness of services Ensures efficient up to date and continuous Desktop support service to all Users sections of ICT and to the staff. Ensure Service Quality Service quality must be analysed in accordance
of security awareness among employees through training, education, and regular communication.
e, SQL Server
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African
cyber-crime like malware, phishing, viruses, denial-of service attacks, and hacking.
monitor the data loadings. Support the users and train them. Key Activities and Accountabilities: Ensure
monitor the data loadings. Support the users and train them. Key Activities and Accountabilities: Ensure