Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
the Chief Information Officer. Qualifications: An NQF Level 7 qualification in ICT or Electronic Engineering Engineering with certification in Azure (Minimum) An NQF Level 8 qualification in ICT or Electronic Engineering Solutions Manage Cloud Storage Configuration Provide Support Manage Human Resources See Description See Description
and is based full-time in office) Purpose: To support the Head of Enterprise Infrastructure and Operations Skills Required: NQF Level 6 in ICT or Electronic Engineering plus MCSE (Minimum) NQF Level 7 in ICT or provide Support Receive and analyse a request to determine the nature and extent of the support to be provided provided The need for provision of support is identified during the execution of outputs Diagnose the Ensures efficient up to date and continuous Desktop support service to all Users Determines user needs and
possess excellent communication skills, a strong technical aptitude and a genuine passion for helping others skills. Comfortable with using and explaining technical tools. Proficient in problem-solving and able client needs. Previous experience in customer support or customer success roles. Familiarity with CRM with clients to offer support and guidance. Assist clients with technical support, platform implementation improvements. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this
day-to-day tasks and projects
software development lifecycle
effectively convey complex security concepts to non-technical stakeholders
description: Your primary responsibilities will include supporting and enhancing our CargoWise platform and driving experience working with CargoWise / Wisetech in an IT support role. Working knowledge of Workflow, Events, Milestones this role. The candidate will troubleshoot and support the team with CargoWise One (CW1) as well as various
description: Your primary responsibilities will include supporting and enhancing our CargoWise platform and driving experience working with CargoWise / Wisetech in an IT support role. Working knowledge of Workflow, Events, Milestones this role. The candidate will troubleshoot and support the team with CargoWise One (CW1) as well as various
existing platforms and monitor the data loadings. Support the users and train them. Key Activities and Accountabilities: a skills shortage. Whatever the challenges, we support them in overcoming them. What's in it for you: workplace culture that values flexibility and supports your personal needs. Moreover, our diverse talent