Engineer must analyse the reported fault and complete detailed diagnostics in an attempt to resolve the problem Line Support Engineers are required to document in detail the resolutions and fixes used in order to ensure answered within 30seconds Accountable for effective, detailed and accurate request capturing Accountable to classification matches the call description Ensure that a detailed activity history is entered into each call When
ensure all data is captured accurately Create detailed monthly reports identifying devices with issues on player status and addressing concerns Keep detailed records of monitoring activities, issue resolutions
to translate the product strategy (for SA) into detailed requirements and prototypes. Manage product and
Excellent problem-solving skills and attention to detail. Ability to work effectively in a hybrid environment
devices. Excellent analytical skills and attention to detail, ensuring all business scenarios are accurately
ideas or knowledge in new areas Acute attention to detail Process driven Effective communicator Well-developed