Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction incidents, including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service Base. Minimum Requirements: Certification as IT Technician preferred. A / N certification. CCNA / HCNA certification
Paracon Treasury Technologies Support Specialist Are you on the hunt for your next challenge? Our client space is on the prowl for a Treasury Technologies Support Specialist to join their team. Key Responsibilities: Responsibilities: Handling Second Level Technical support to both internal and external Treasury Systems Clients Resolving complex client queries. Analysing technical support issues. Importing client data. Modifying database least 2 years working experience in a Technical Support role preferably at a Fintech Company Minimum Requirements:
Digital Streaming and IT Support Specialist (JB4414) Rosebank, Johannesburg R15 000 – R20 000 per month skilled Digital Streaming and IT Support Specialist to manage and support our client’s streaming platform The ideal candidate will have experience in IT support, digital streaming services, and preferably come record in delivering exceptional remote and audio support to diverse clients Strong problem-solving abilities to maintain uninterrupted operations and enhance user satisfaction Ensure radio content meets broadcast
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
within the organisation, providing support and documentation to the user base and co-ordinating with other technologies, and project techniques, actively supporting employee career development Minimum Requirements: and Responsibilities: Provide 1st and 2nd Line Support for business systems Maintain tickets within the data/system inconsistencies reported by users. System support and maintenance: Build and maintain system and Business Continuity Plan End user documentation End user training Support team documentation System
standards, ensuring clarity and accessibility for users. Leveraging your adeptness in quickly grasping complex intricate technical details into user-friendly content, fostering user success with our products and services play a vital role in enhancing the user experience and supporting the company’s mission of delivering Experience in working with engineers to improve user experience (ex: design, UI), refine content, and and create visuals and diagrams for technical support content Ability to handle multiple projects simultaneously
updates (Interconnect partners) Costing updates (End user billing) Backup schedules and remote storage DR
manage product-aligned business strategy execution. Support the build and delivery of a range of products and Strong understanding of the South African use case, user experience, and market dynamics. Bachelor’s degree
software applications. You'll be expected to analyse user needs, develop solutions, and ensure the functionality tailored to meet customer requirements. Create supporting documentation for Microsoft Dynamics-based solutions
requirements. Collaborate with international teams to support and consult on data analysis and reporting for sector. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this client are verified. False info may disqualify or end employment via the client. Offer clarity: Advert