responsible for the efficient logging and response to customer requests, adherence to specific Operational Level positive first call resolution rates and overall Service Level Agreements. Key Skills / Competencies/Qualifications experience is an advantage. 2 year previous IT Service Desk experience Excellent data capture and typing troubleshooting skills Previous experience with a Service Desk Application Must show a good understanding Support Engineer is responsible for the capturing of customer requests from varied inbound sources into the
and act as a product owner as needed. Research customer needs, market trends, and potential partnerships build and delivery of a range of products and services, including digital apps, APIs, and data solutions emerging markets. Familiarity with human-centered and service design concepts. Fluency in technology and emerging
configure, and deliver solutions tailored to meet customer requirements. Create supporting documentation resolution, and troubleshooting for customer solutions. Understand customer needs and collaborate with team Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM) Customer Engagement Software Development
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting
and database dictionary. Designing custom screens. Setting up Custom Calculations. Creating reports. Assisting
platform services. The ideal candidate will have experience in IT support, digital streaming services, and the seamless operation of our client’s streaming services. Minimum Requirements: Prior experience in the or IT sector Familiarity with audio streaming services and their integration with broadcast systems Understanding offline issues promptly and ensure uninterrupted service Report any issues raised by clients or errors on
Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled and best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s and server administration within an IT managed services or consulting environment. Experience with network operating procedures. Manage and prioritize tasks, service requests, and projects efficiently, adhering to
enhancing the online shopping experience for customers and driving the success of the business. This understanding of Shopify’s architecture, including custom theme development and advanced feature integrations
free retail products, services, and technologies to its B2B and B2C customers, through multiple channels
Salt We've partnered with a leading Financial Service Provider in the retail industry, and we're on the